Shipping policy

Shipping

Currently, most shipping companies (UPS, USPS, etc) are not guaranteeing ship time or accepting responsibility for delays. Once your order leaves our property we have zero control about how they handle your package. While 99% of orders make it to your doorstep no problem, you will need to contact the individual shipping carrier if your package does not arrive as scheduled.

We ship directly from our warehouse in San Diego, CA. We are committed to servicing our customers all over the U.S. by cutting down on ship times as well as offering plenty of in stock options both online and in store.

We strive to ship orders within 2 business days, though in most cases we are getting shipments out faster! We ship via UPS or USPS (United States Post Office). All international orders are shipped via USPS or whatever is the cheapest method. 

In the off chance that there was an error in inventory or the product is unavailable we will contact you ASAP to give you options or to offer a refund.

Original Packaging
Skates will always be sent in original packaging unless there is an underlying circumstance that prevents the original to be used. Unless originally stated on the product description all products sold and shipped are new and unused condition and will be shipped that way.

Back Orders and Pre-Sales
Occasionally certain products may not be immediately available and placed on backorder. We will contact you directly to give you a shipping timeline and make sure that works with your schedule. 

International Orders

We currently ship worldwide!

There are no US taxes; however, you will be responsible for any additional customs handling fees, duties, and taxes. Because each country is different, and these fees change often, we do not know about all of these fees. Your local post office or customs office can give you this information.